Privacy Policy

At CBD Movers (we, us, CBD Movers), we understand that your privacy is very important to you. We are committed to protecting and respecting the privacy of all users of our website, services, and other interactions with us (“our Services”).

This Privacy Policy outlines the basis on which any personal data we collect from you or that you provide to us, will be processed by us. Please read this carefully to understand our practices regarding your personal data and how we will handle it.

When you use and provide information to us via our Services, you consent to our processing of your information in accordance with this Privacy Policy and any other agreements in place between you and CBD Movers.

For the purposes of Australian privacy laws, the data controller is CBD Movers, with the following contact details:

CBD Movers
Visit: https://cbdmovers.com.au
Call: 1300 CBD MOVERS
Email: admin@cbdmovers.com.au
Address: Suite 22, Level 1, The Green House, 795-797 Plenty Rd, South Morang VIC, Australia.

Information Covered by This Policy

Our policy covers any personal information received by us that may be used to identify you (“Personal Information”). This includes but is not limited to:

• Name and contact details (such as address, phone number, and email address).
• Financial information (such as payment and credit card details).
• Any other personal information you provide, such as driver’s license or passport details for identification purposes.

How We Obtain Personal Information

We may collect your personal information through a variety of means, including:

• Directly from you, via phone, email, website contact forms, or in person.
• When you transact with us as part of using our removalist services.
• From your employer or other third parties you have authorized to share information.
• Automatically, when you visit our website (e.g., browser type, pages viewed, etc.).

We also use “cookie” technology to improve your experience on our website. For more details on cookies, please review our Cookie Policy.

How We Use Your Personal Information

We use the personal information you provide to:

• Manage and process your booking or service requests.
• Fulfil our contractual obligations and provide the services you requested.
• Communicate with you regarding any comments, complaints, or feedback.
• Ensure that content on our website is displayed optimally for your device.
• Provide you with marketing communications about our services (with your consent, if required by law).
• Improve the quality and efficiency of our services.

Sharing Your Information

To deliver our services, we may need to share your information:

• Within CBD Movers: We may share your personal information within our business to ensure that we provide you with the full range of services.
• With Service Providers: We may share your personal information with third parties who assist us in delivering our services, such as subcontractors or payment processors.
• Legal Requirements: We may disclose your personal information where required by law, such as to comply with legal obligations or to protect the rights and safety of CBD Movers and our customers.

CBD Movers does not sell or share your personal information with third parties for marketing purposes without your consent.

Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure. This includes storing your data on secure servers located in compliance with Australian data protection laws.

However, please be aware that no method of data transmission over the internet is completely secure. While we do our best to protect your personal information, we cannot guarantee its absolute security.

Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request corrections to any inaccurate or incomplete personal data.
• Request that your personal data be deleted (subject to certain exceptions).
• Withdraw consent for the processing of your personal data for marketing purposes at any time.

To exercise any of these rights or for any privacy-related inquiries, please contact us at admin@cbdmovers.com.au.

Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Changes to Our Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page, and we will update the “Last Updated” date at the top of the policy. Please check this page periodically to ensure that you are aware of any changes. Your continued use of our Services following any changes will be deemed as your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy, or wish to make a complaint, please contact us at:

CBD Movers
Visit: https://cbdmovers.com.au
Call: 1300 CBD MOVERS
Email: admin@cbdmovers.com.au
Address: Suite 22, Level 1, The Green House, 795-797 Plenty Rd, South Morang VIC, Australia.